We're here to help you start your fitness journey. Whether you have questions about our services, want to book a tour, or need assistance with your membership, our team is ready to assist you.
Choose the contact method that works best for you
Stop by for a tour during our business hours. No appointment needed for facility tours.
Speak directly with our membership team during business hours for immediate assistance.
Fill out the form below and we'll get back to you as soon as possible
Phone Support:
Monday - Friday: 6:00 AM - 10:00 PM
Saturday - Sunday: 8:00 AM - 8:00 PM
Email Support:
Response within 24 hours
Membership: [email protected]
Personal Training: [email protected]
Nutrition: [email protected]
Recovery Services: [email protected]
For facility emergencies during business hours, please call:
+86 158 6066 5194
After hours, please contact building security at +86 158 6066 5194
Main Facility:
Monday - Friday: 5:00 AM - 11:00 PM
Saturday - Sunday: 7:00 AM - 9:00 PM
Admin Office:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Visit our state-of-the-art facility in the heart of New York
Our 25,000 square foot facility is located in the vibrant Midtown Manhattan area, easily accessible by public transportation and with ample parking available nearby.
9 Tianhe North Road, Tianhe District, Guangzhou City
9 Tianhe North Road, Tianhe District, Guangzhou City
United States
• Subway: 1, 2, 3, A, C, E to 34th St-Penn Station
• Bus: M34, M34A, M16, M4, M5, M7
• Path: 33rd Street Station
• Valet Parking: Available at front entrance
9 Tianhe North Road, Tianhe District, Guangzhou City
• Street Parking: Limited, metered until 7 PM
Reach the right team for your needs
For nutrition consultations, meal plan creation, supplement guidance, and dietary strategy sessions.
+86 158 6066 5194 ext. 3
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For new member inquiries, membership upgrades/downgrades, billing questions, and account management.
+86 158 6066 5194 ext. 1
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For personal training inquiries, fitness assessments, trainer matching, and program customization.
+86 158 6066 5194 ext. 2
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In case of platform emergencies, please call our emergency contact number. For general inquiries, please contact us via email or online customer service.